# Privacy Policy

## How we handle your data

**Last updated:** February 20, 2026

In compliance with EU General Data Protection Regulation (GDPR, 679/2016/UE) and Italian Personal Data Protection and Digital Rights Guarantees Act (L. 196/2003), we provide you with the following information about the processing of your personal data.

This privacy policy describes how The Formula AI, S.R.L. ("Getbeel", "we", "us", "our") regulates the processing of your personal data collected through the use of the services offered on the websites and the mobile application (hereinafter, "Services").

If you are a California resident, please review the Notice at Collection and the ["Additional Information for California Residents"](/content/es/privacy-policy#california-residents/index.html) section below for important information about how we process your personal information and your rights under California privacy laws.

## 1. Data Controller

The Formula AI S.R.L., as data controller, is responsible for the processing of users' personal data on the Services:

|     |     |
| --- | --- |
| **Company** | The Formula AI S.R.L. |
| **Registered In** | Commercial Registry of Milan |
| **Tax Number** | 13815270965 |
| **REA** | MI 2745629 |
| **Registered Office** | Via Marco Ulpio Traiano 37, 20149, Milan, Italy |
| **Data Protection Officer** | [info@theformulaai.com](mailto:info@theformulaai.com) |

## 2. Services Use under Terms and Conditions

You can only contract our Services and validly accept the relevant Terms of Use of each Service if you are of legal age.

Our products are directed to people of legal age. In specific cases, we may explicitly allow them to be hired for use by minors. They must be examined and accepted, on the minor's behalf, by the person of legal age who is the holder of the parental authority or in charge of their custody or education.

## 3. Our Purposes and Lawful Basis of Data We Collect

Your personal data is processed with different purposes. Each processing must be based on a lawful basis:

| Legal Basis | Description |
| --- | --- |
| **Consent** | You have given your informed, unequivocal and specific consent to the processing of your personal data aimed at a specific purpose. |
| **Legal Obligation** | The law requires us to process and disclose certain data on occasions to certain institutions. |
| **Execution of a Contract** | The data are strictly necessary to provide you with our services or to comply with what was agreed with you. |
| **Legitimate Interests** | Our legitimate interests, provided that your interests and rights do not prevail over them. |

### 3.1. Browsing the Services

When you browse and use the Services, data is automatically collected through technology or automated interactions. This technical data observed when the user browses the Services are processed for security purposes.

**Personal data processed:** IP address, device ID and certain metadata.

### 3.2. Contractual Relationship with Our Registered Users

When you register as a user, we request necessary personal data for the management of our contractual relationship with you.

### 3.3. Personalized Advertising on Getbeel and Other Websites

We promote our products using audience segments by interests offered by platforms such as Google and LinkedIn. Our lawful basis is our legitimate interest in acquiring new clients through personalized advertising.

### 3.4. Sending of Commercial Communications by Email

We will send you electronic commercial communications if you have registered for our Services or requested information about our products.

### 3.5. Surveys

We may contact you to request your opinion and preferences through satisfaction surveys.

### 3.6. AI Assistant Customer Support

We use an AI-based chat system to provide you with efficient support.

**Personal data processed:** username, email address, language preference, browser, time zone, operating system, and the content of your queries.

### 3.9. AI-Based Products — Getbeel Data Processing

Getbeel is a platform that uses AI to automate the extraction and processing of relevant emails and invoice-related information.

## 4. For How Long Do We Keep Your Data

We process your personal data only for the necessary period of time. Relevant deadlines in each case are listed below:

| Processing Activity | Retention Period |
| --- | --- |
| Services security and anti-fraud measures | Thirteen months |
| Contractual relationship data | Duration of the contractual relationship, then blocked for five years |
| Employment applications | One year from receipt |

## 5. Personal Data Update

We ask that you immediately notify us of any changes to your personal data to keep our systems up-to-date.

## 6. Disclosure of Personal Data

We may disclose personal data of our Users to third parties only when necessary for performing functions and complying with the relevant Terms of Use.

| Sub-Processor Category | Purpose |
| --- | --- |
| Service providers | To manage systems and information technology |
| Payment platforms, banks | To ensure the fulfillment of necessary transactions |
| User support management platforms | Customer support operations |

## 7. Rights of the User

You can exercise the rights described below by contacting Getbeel:

| Right | Description |
| --- | --- |
| **Right to Be Informed** | Transparency and information on how we process your personal data. |
| **Right of Access** | Right to request a copy of personal data we hold. |
| **Right of Rectification** | Right to update personal data if it is incorrect or inaccurate. |

## 8. Data Security

We have implemented appropriate technical and organizational security measures to protect Users' personal data against loss, misuse, and unauthorized access.

## 9. International Data Transfers

We carry out international data transfers with certain data processors, ensuring compliance with applicable regulations.

## 10. Complaint Submission

If you have any questions regarding the way Getbeel processes your personal data, you can contact us at [info@theformulaai.com](mailto:info@theformulaai.com).

## 11. Additional Information for California Residents

### 11.1 — Categories of Personal Information Collected
#### **Categories of personal information collected:**
Identifiers, customer records, characteristics of protected classifications, commercial information, Internet activity information, geolocation data, audio, electronic, visual information, and inferences.

### 11.3 — Retention
We retain the personal information we collect only as necessary for the described purposes.

### 11.4 — Purposes for Processing Personal Information
We collect, use, and otherwise process personal information to operate and improve our Websites and Services.
